Regional Support Office

The Regional Support Office (RSO) is led by CWC LA’s Executive Director who is responsible for the day-to-day management of the CWC LA schools. In order to achieve the goals of the organization, the RSO provides each school with operational, human resources, financial, real estate, and legal support. To contact the RSO, please email

Our Team

Mark Kleger-Heine, Executive Director

Mark Kleger-Heine joined Citizens of the World Los Angeles in April of 2015 after spending the majority of his career in public education.  He became a member of Mayor Antonio Villaraigosa’s office in 2007 to help launch the Partnership for Los Angeles Schools and has served as Chief Operating Officer since the organization was incorporated in 2008.  The Partnership is one of the nation’s largest school turnaround initiatives and served 14,000 students across 16 campuses in Watts, South LA, and Boyle Heights. Prior to the Partnership, Mark was a management consultant for nearly four years with McKinsey & Company, where he counseled senior executives in nonprofit, government, advocacy and health care organizations on major strategic issues.  During his tenure at McKinsey, Mark helped develop a strategic plan for Mayor Villaraigosa’s education initiatives.  Prior to McKinsey, Mark was the Deputy Director of Project GRAD Los Angeles in the northeast San Fernando Valley.  He also has worked in several community-based nonprofit organizations that collaborate with public schools, and he began his career teaching math to 4th, 6th, 8th and 9th graders in Brooklyn, New York. Mark graduated summa cum laude from Yale University with a degree in Psychology.  He is a graduate of the Broad Residency, received an MBA from Columbia Business School and an MPA from the Woodrow Wilson School at Princeton University with a concentration in Domestic Policy.

Lindsay Phillips, Director of Operations

Lindsay Phillips brings to Citizens of the World Los Angeles finance, strategic planning, and charter school facility experience. Prior to joining CWC-LA, Lindsay was serving as the Director of Strategy for Pacific Charter School Development (PCSD), where she worked with large, cross-functional project teams to deliver school buildings to operators while also directly supporting the CEO with key strategic and operational initiatives tied to growth and financial planning. As a part of her work at PCSD, Lindsay worked extensively with operators, funders and investors in the Los Angeles, Bay Area, Memphis and New Orleans charter school communities. Lindsay gained her training for this type of work in her prior role as a senior consultant with L.E.K. Consulting, where she focused on providing clients with business development and strategic growth solutions. She conducted cost assessment, operational planning, and commercial due diligence projects for clients in retail/consumer, media & entertainment, and industrial end markets. Lindsay holds a B.S. in Systems Engineering from the University of Virginia and an MBA + Masters in Engineering Management from Kellogg School of Management – Northwestern University. She currently serves as a Board Member for Minds Matter of Los Angeles, a non-profit college prep program committed to providing hands-on support to help high-performing, low-income high school students gain access to the nation’s top colleges.

Dominique Donette, Manager of Special Projects

Dominique’s aim is to respectfully work with people to break down barriers so that all may have access to basic human necessities.  She has mostly strived to achieve this through campaigns, advocacy, and community-based organizing and in the classroom from New Orleans to California.  She completed her Bachelor of Arts at the University of California Berkeley where she double majored in Dance and American Studies and Minored in African American Studies.  She is a recent graduate of the Harvard Graduate School of Education where she received her Master’s of Arts with a focus on Education Policy and Management.  While at Harvard, Dominique interrogated successful education policies and school systems, ran on campus programs to support women and students of color and volunteered with organizations that helped people re-enter their communities after incarceration.  In her spare time, she tinkers with homeopathic remedies and enjoys cooking, traveling and bargain shopping!

Karla Ward, Senior Manager of Data and Compliance

As the Senior Manager of Data and Compliance at Citizens of the World Los Angeles, Karla provides technical assistance and support in the areas of data and compliance for all CWC LA school sites. Karla has been involved in education for more than 10 years, focusing on non-profit charter schools in the Los Angeles area.  Most recently, she managed the Walton Family Foundation High-Quality Charter School Grant for the California Charter Schools Association, helping new charter schools secure over $6 million in funding. Karla’s prior experiences at New Los Angeles Charter School and KIPP LA not only provided her with a deep understanding of school operations, compliance, and the charter school development process but fueled her passion for providing high-quality educational opportunities to all communities.

Dave Tassone, Manager of Talent

As Manager of Talent, Dave supports CWC LA’s regional human resource and talent recruitment and development efforts. Prior to joining the team, David spent six years on Teach For America staff, first doing fundraising development work for the Teach For America – Connecticut region and most recently as the Director of Corps Member Policies and Procedures, where he led policy handbook development and retention strategy for Teach For America teachers across the country. After graduating from Wesleyan University with degrees in English and Psychology, Dave got his start in education as a Teach For America corps member, teaching 10th and 11th grade English at New Horizons, an alternative high school in New Haven, CT.

Marcos Rodriguez, Talent & Operations Coordinator

Marcos will support a variety of day-to-day operations for our Regional Support Office. While he is new to the RSO team, he is not new to CWC LA, he was briefly based out of the Hollywood campus as an Office Associate, managing the lunch program on site; later, as a Development Associate, Marcos helped our fundraising efforts, aiding families in keeping track of their pledges and assisting with recurring contributions. He is a firm believer in the power of inclusion, and that we are all responsible for each other’s well-being. Marcos served as a Youth Leader for 10 years in a youth group in the city of Bell Gardens where he grew up.

Asion Jackson, Manager of Operations

Asion joined Citizens of the World Los Angeles in July of 2017. He has spent the bulk of his career in educational publishing with Houghton Mifflin Harcourt as a Curriculum Specialist. In this role, Asion traveled the country providing professional development to school districts implementing new math, science, and technology curricula. Asion also spent time in the MBA Leadership Development Rotational Program at Bank of America Corporation where he worked in ATM data analytics, Sales Management, and Operations Management roles. Asion is an Alumni of Education Pioneers Graduate School Fellowship and is a current Broad Resident. He graduated with a degree in Biology from the University of California, Los Angeles and received an MBA from Cornell University.

Stephanie Goodman, Director of Special Education

Stephanie seeks to make the world a more inclusive place by ensuring that every child fits into an educational context that recognizes both their learning needs and their humanity. Before joining CWC LA in July 2017, Stephanie was a high school special education teacher at Alain Leroy Locke High School in South Los Angeles for 2 years before going on to set up the Special Education program at Animo Watts Charter High School. After leaving the classroom, Stephanie joined the staff of Teach for America where she was a teacher coach for and the Director of Special Education and Impact in Schools over nearly a decade. Stephanie holds a B.A. in International Studies with a minor in Spanish from the University of Washington, an M.A. in Special Education from Loyola Marymount University, and she is currently pursuing her doctoral degree in Educational Leadership from Loyola Marymount University. For the past 5 years, she has been an adjunct faculty member at Loyola Marymount where she teaches a variety of courses regarding Special Education for the graduate department. In her spare time, she is a voracious reader, loves to travel, and attend spin class.